As we’ve been super busy moving from the Free Trade Zone to Salmiya and setting up the new office, we decided to save time by using The Sultan Center’s new online groceries shopping delivery service. It’s so easy to use, and we earned ourselves some sorely needed down-time through saving ourselves a trip to the store.
The cleanly designed website is effortless to peruse, with clearly marked areas making it simple to navigate. A wide variety of healthy offerings and specialist food products is available at a glance, as well as health and beauty items and household goods. Keep coming back to the website as home living, electronics and recipes will soon be available. Gone are the days of the outside chance that your favored location hasn’t everything needed for that day’s shop, the virtual store has everything that is available.
A dedicated team of online customer support agents are available to guide you throughout your entire shopping journey. They are there from the time you start to browse the site for all your supermarket needs to the time the groceries arrive at your doorstep.
The idea of choosing fruit or vegetables without handling them, does seem a little alien. Rest assured however, as it is the role of these customer service agents to make sure that only the freshest and best quality items are selected, just as you would take the time to select them for yourself. All chosen items go through a quality control phase where each piece from your virtual basket is thoroughly inspected by an elite team of personal shoppers before being put in your actual physical basket. While TSC shoppers look for your groceries, they follow the, “Would I buy it?” policy. This means that all produce is tested before it’s sent to your chosen address and if a shopper would not buy it for himself; it will not be bought for you!
Anything chilled or frozen, wings its way across town in a transportation vehicle fully equipped with temperature controlled sections. The delivery is scheduled as per your selected timeslot making sure your groceries reach you in perfect condition.
A feature that is fantastic to use is the ‘Multi Search’ button which drops down a handy little notepad for you to jot down a list of items. All the items will be searched for at once and presented will be options of each similar product found for you to choose from. This is the perfect tool for shopping with a recipe in mind as you can immediately see if all the required ingredients are available.
As people tend to be creatures of habit, the opportunity to store shopping lists is a great time saver. Reordering a previous weekly or monthly order is merely a few clicks away. Such a simple service to use on the website is the ‘My Shopping Lists’ section. Items you regularly shop for can be placed into a list by clicking on the icon below the product picture. There are handy pre-tabbed lists to start you off, but you can add your own specific ones, and as many as you like. This bazaarite used the Multi Search option to check a load of ingredients for a favorite gathering dish, chose from the suggested items, added them into the created shopping list, and then clicked on the ‘Add All’ to Cart. If you want to make any changes to your set lists, this is always possible. It’s also a great way to split your shopping into items you buy less regularly but consistently from the items you may buy weekly. The whole process took just moments to complete and made groceries shopping online even easier than expected!
One final check by the Quality Control Agents and your goods are carefully packed up and sent on their way. With a daily schedule of delivery timeslots available between 1 p.m.-10 p.m., whether you want your groceries on your doorstep after a hard day’s slog at university or work or placed on your patio before an afternoon gathering, Sultan has you covered. There is even free delivery on carts over KD 40!
With an unparalleled level of service and commitment to customer care, TSC Online shopping might just be the perfect solution for when you’re feeling a little overwhelmed and need a little bit of extra time to get all you need done. Why not give it a go?
To create an account to access all The Sultan Center online shopping services go to www.sultan-Center.com. Follow @sultan_Center on Instagram for the latest updates or call their Hotline at 1844 449 for any additional enquiries.