Sometimes, you think that you’ve spotted an online bargain, only to be stunned by the additional taxes and custom duties that follow with that exceptionally low price. Oh, and did we mention shipping costs? So, do you automatically decide to never shop online again, or do you choose to shop smarter? Logic determines the latter, and Shop and Ship by Aramex, the international service that allows you to shop the globe in an innovatively connected manner, is here to dispel the myths that surround online shopping.
Can Shop and Ship help me find a better deal for certain products I might be interested in?
We have a lot of deals with merchants from around the world so there’s something for everyone!
How can I tell if a website is fraudulent?
If you didn’t know, Google has an awesome tool that will tell you if a site listed is suspicious or not. We tried it with Amazon, google.com/safebrowsing/diagnostic?site=amazon.com (replace amazon.com with any other site name) We used it for our website: google.com/safebrowsing/diagnostic?site=shopandship.com (we’re good!)
What are the telltale signs of a trusted e-commerce website?
The site would normally display Trustmarks, the design of the website looks professional and well designed, the brands displayed may/should be recognizable by the customer, the loading time of the website is acceptable and also the contact details of the website are clearly visible to the customer. For more details, checking website reviews online are always helpful!
How can I avoid paying huge customs duties on products that I order from abroad to Kuwait?
We really have no direct say on this, as customers need to know how much customs is applied on the value of goods.
Is there a way in which I can insure products I ordered online? (In case of damage during transport etc.)
We have a service called SnS Protect which SnS members can opt-in for to protect all their shipments against loss or damage More details on the service can be found here www.shopandship.com/sns-protect
Can I use Shop and Ship with my Paypal account for safer online transactions?
Yes, PayPal has long been established in the online payments industry and is a global brand with a strong reputation for trust and security, any time, anywhere.
How can Shop and Ship enhance my Amazon.com experience?
Instead of paying high international shipping costs, you can use your SnS address and have it shipped free to your NY address, since lots of merchants offer free domestic shipping within the continental US and then from there we deliver it to you and you only have to pay for SnS shipment fees. There are also some sellers on the marketplace who don’t ship international and a SnS account can come in handy then too. Another great tip for shopping on Amazon: they have the option to gather your orders and ship them as one order, once they become available.
I often get asked to provide a US billing address, when I don’t have one. Can Aramex help me?
We’ve partnered up with US Unlocked to give SnS members a $5 discount on their virtual debit card, which gives you a card number and a billing address in the US.
Should I avoid ordering certain products online, when ordering from Kuwait?
We have a list of unacceptable items on the website, that we regularly update!
What are the types of products that usually face the most delays in customs in Kuwait?
Products that require Ministry of Health approval.
What are some other ways in which I can save money when shopping online?
When shopping online, look at not only the price of the item but also the weight of it as that will impact the shipping cost. Also check out several sites for the item that you’re looking for as one of them might have a discount or a sale on that item. When it comes to seasonal shopping (e.g. Eid, Black Friday, Christmas), things sell out pretty fast so make sure you browse through the sites in advance and bookmark the items you want to buy, then schedule these shopping events in your calendar so you’re ready. Some of these sites require accounts before buying, so sign up in advance and store your SnS address and credit card or PayPal details to make the process of checking out faster to guarantee purchase. You can also sign up to mailing lists for your favorite stores so whenever there’s a promotion you’re the first to hear about it. SnS members get exclusive deals from merchants we partner with so it’s worth signing up to our mailing list too!
Check out www.shopandship.com for more information, and to start selling or shopping online.
