With the opening of Grand Avenue at The Avenues last month came a whole host of new additions to the dining scene here in Kuwait. At bazaar we feel it’s our responsibility to dig in and do some research into these new places, so you, our beloved readers will know what’s going on.
Who better to let us know more about the award-winning steakhouse chain, Texas Roadhouse, than the COO, Steve Ortiz and the VP of International, Hugh Carroll? We got to meet up with these good old boys a couple of days after the restaurant opened to find out more.
Steve Ortiz told me that what has become a much loved international restaurant began life on the back of a napkin. In 1993 Kent Taylor, CEO and Founder of Texas Roadhouse, had a dream to create authentic Texas-style restaurants that emulated the look, feel, and tastes of local roadhouses. Cut to 2012 and we are able to enjoy a little piece of Texas right here in Kuwait!
If you’ve heard of Texas Roadhouse before you may have heard it described as legendary. Hugh Carroll, VP International, told me that a legend is a story that is strengthened over time and repetition and the quality of the food and the service provided fuels this legend – to the point that they don’t even need to advertise! A true legend through word-of-mouth.
Hugh Carroll used mashed potatoes as an example as to why Texas Roadhouse has achieved success and is the choice for families looking for a great dinner. He told me that at TRH they make them from scratch and they make them all day long. This focus on quality food, made from scratch is the foundation of the TRH experience. They love their meat too; that’s why they employ a full-time in-house meat cutter. The beef is brought in whole and then hand-cut daily, on the premises. The meat is choice grade, halal certified (as are all their dishes).
Fresh food made from scratch takes a little longer to prepare but fear not. Waiting on your table you’ll find a bucket of free in-shell peanuts and you’ll be brought a basket of fresh in-house baked bread, so you’ll have plenty to snack on. And as Steve Ortiz put it, “They’re free!” So knock yourself out, we say.
Not only are they bringing their legendary Texas cuisine and service to Kuwait, they are also bringing the fun-filled environment too. They’re doing things here just as they do back home so when you visit you can expect Southern hospitality, county music, legendary food and legendary service.
Texas Roadhouse is located at Grand Avenue, The Avenues (opposite The Cheesecake Factory). Look out for a full bazaar review in our 2013 Dining Guide. For more info visit texasroadhouse.com or call 2228-3118.