Aiming to upgrade customers’ shopping experience by introducing
the latest electronic innovations and pioneering services all around Kuwait, X-cite by Alghanim Electronics, Kuwait’s largest electronic retailer, inaugurated its 41st Store at 360 Mall’s lower ground level.
Your next trip to 360 Mall is now complete with this amazing new X-cite store! X-cite’s newest location addition highlights its leading position in the local market, as, under one roof, the company hosts some of the world’s most renowned brands that cater to the needs of smart and modern homes, including Sony, Philips, Apple, Samsung, Wansa, EQ, HP, Daewoo, Toshiba, Nikon, LaGermania, Acer and Huawei.
Today, X-cite stores represent the ideal destination for state-of-the-art electronic releases and accessories, offering visitors a variety of choices including digital cameras, smartphones, computers, tablets, electronic games and other avant-garde home appliances all at competitive prices.
This location also has a new in-store customer shopping experience, with high ceilings, excellent lighting, lifestyle branding across the store that elegantly illuminates specific focus areas of interest, and a modern, premium feel with the Italian wood finishes and grey textiles.
The lifestyle branding signifies areas of interest like Tablets to Mobile Accessories, to fast check out areas for an easy, breezy customer experience, and in doing so, delivering a cozy and comfortable experience inside the store that one has come to expect from every visit to 360 Mall.
Additionally, the company continues to pay great attention to the after-sales services provided through its X-care warranty. This service entails flexible and comprehensive protection plans that guarantee a hassle-free and enjoyable experience of purchased devices for the longest possible period. This provides customers with up to 5 years of additional warranty, 1-year accidental warranty and much more! And of course, because the company understands life happens, they offer protection against accidentals which include genuine spare parts replacement, extended coverage on mechanical failures and the possibility of replacing a device if accidentally damaged by dropping or spilling any liquid on it in the course of normal use, all under X-care program. More details can be found on the website.
The pioneering company was one of the first to locally launch a “Click & Collect” service allowing customers to browse xcite.com, add their favorite items to their cart and select the store they wish to pick up their items from before proceeding to checkout for an easy and convenient shopping experience.
Perfectly convenient for the current situation when lining up in queues is not the preferred way of shopping anymore. Another great program offered by X-cite is their Easy Credit option which enables you to make purchases and pay them via a monthly installment payment plan (at no extra charge) – it doesn’t get better than this!
Through its customer-centric concept, X-cite continues to offer competitive quality and prices to serve every segment, providing the highest level of service, engaging with them, and earning their trust through supporting services and offerings. X-cite provides the ability to shop from the comfort of your homes through its free mobile app and shopping website at xcite.com.
X-cite has established itself as a competitive market leader, providing the latest products to customers as it continues to build strong relations with international brands in the electronics sector. Continuously seeking to provide high-quality customer care X-cite provides diverse services that enable customers to experience products and interact with them, such as Click & Collect, shopping on the xcite.com website which is designed to make online shopping a fast and easy experience, or by visiting any one of their 41 showrooms. X-cite’s presence extends across different hypermarkets and COOPs, along with showrooms in Al Rai, Hawally and Al-Makhial. X-cite also offers premium maintenance and purchase services at most of its major showrooms throughout Kuwait and other services such as free delivery and X-care packages.
To stay updated on the latest events, monthly promotions and offers, subscribe to the daily newsletter on xcite.com, follow X-cite’s social media channels on Instagram, Twitter and Snapchat, @xcitealghanim, or Facebook, XcitebyAlghanim, or visit the online store at www.xcite.com
