As Deliveroo Kuwait celebrates its sixth birthday, it’s the perfect time to reflect on how the company has transformed the way people shop and eat. By seamlessly connecting consumers, restaurants, shops, and riders, Deliveroo has redefined convenience, bringing the best of Kuwait right to customers’ doors. From exceptional service to unwavering community support, here are six reasons why Deliveroo remains a beloved choice for foodies, families, and everyone in between.
A Partnership-Driven Approach
Deliveroo Kuwait’s success is built on its commitment to fostering strong, reliable relationships with all partners—whether in food, groceries, or retail. This approach ensures promises are kept across the board, benefiting customers, partners, and riders, while creating a thriving ecosystem. By supporting restaurants, grocery stores, and retailers in reaching new customers, and helping consumers discover everything from their next favorite meal to everyday essentials, Deliveroo strengthens the bond between businesses and the wider community. As delivery becomes an integral part of daily life in Kuwait, Deliveroo’s dedication to these partnerships has solidified its reputation as a trusted leader across multiple industries.
A Global Powerhouse with Local Pride
Kuwait stands has a vibrant food scene and a diverse retail and grocery offerings. Deliveroo plays a vital role in helping local consumers discover new products, from culinary delights to grocery items and retail essentials, while making the best of Kuwait’s local offerings easily accessible. By supporting local restaurants, grocery stores, and retailers, Deliveroo connects consumers with a variety of exciting flavors, goods, and experiences. From traditional products to modern innovations, Deliveroo fosters connections between talented partners and eager customers, contributing to Kuwait’s dynamic culture.
Retail Therapy, Delivered
Deliveroo Kuwait has elevated convenience with its ‘Deliveroo Shopping’ feature. Expanding beyond restaurant meals and groceries, customers can now shop for beauty products, electronics, gifts, and more—all with a simple click. Whether you need health essentials from the pharmacy or a bouquet from the flower shop, Deliveroo Shopping offers a curated selection from top local and international brands. This expansion underscores Deliveroo’s commitment to adapting to its customers’ evolving needs while maintaining its promise of unparalleled convenience.
Riders: The Key to Success
At Deliveroo, happy riders lead to happy customers. At Deliveroo, the rider satisfaction score is 85%. The company’s annual “Rider of the Year” awards, or ‘Riders Cautious Awards,’ celebrate riders who excel in areas like being exceptional team players, or maintaining a stellar safety record. Safety is a priority, with regular workshops held in collaboration with the Ministry of Interior and the Kuwait Red Crescent Society. These sessions equip riders with valuable knowledge on traffic laws, safe driving tactics, and road safety tips, ensuring they are well-prepared for success on the road.
Deliveroo’s Commitment to Giving Back
Deliveroo Kuwait’s success goes beyond delivery—it’s about making a difference. Through initiatives like its Full Life campaign, Deliveroo demonstrates its commitment to fighting hunger and supporting local communities. Every year, Deliveroo collaborates with local partners to distribute food boxes to families in need, highlighting its dedication to creating meaningful change and fostering a spirit of generosity among customers, employees, and community leaders. It is worth noting here that over the past 2 years, Deliveroo donated thousands of essential food boxes to communities and workers in need as part of its global Full Life campaign.
Looking Ahead
Six years in, Deliveroo Kuwait is just getting started. With a continued focus on service excellence, customer satisfaction, and community engagement, the company is set to innovate and grow even further. Here’s to many more years of delivering joy, one order at a time!
Download the Deliveroo App from the Apple or Google Store for an amazing delivery experience or visit Deliveroo.com.kw for more information.
