In another achievement reflecting its leadership and success in enhancing its position, market share, and customer satisfaction, Abdulmohsen Abdulaziz Albabtain Co, the exclusive authorized dealer of Nissan in Kuwait, won the “Nissan Global Award “ in the Dealers category. This recognition is in appreciation of the sales volume it achieved in the local market and the significant improvement in the level of services that greatly impacted customer satisfaction and increased demand for Nissan cars in the Kuwaiti market.
The “Nissan Global Awards Program” aims to honor distributors, dealers, and suppliers who have achieved outstanding performance contributing to Nissan’s success during the fiscal year 2022. The winners are selected and announced by Nissan Motors in Japan.
This award is characterized by strict and precise high-level standards, as candidates for the Nissan International Award in the “Dealer” category are evaluated based on the size of the market in three different categories, including the volume of new car sales, growth in market share, and their excellence in developing and implementing a clear business plan that contributes to raising the level of customer satisfaction. In the field of sales and after-sales services.
Abdulmohsen Abdulaziz Albabtain Co, was able to win this prestigious international award from Nissan in recognition of its innovative services and its ability to establish a distinguished position and prominent leadership, thanks to the pioneering human cadres it embraces and world-class trained sales employees who are keen to provide the best services to customers throughout the period of their ownership of a Nissan car, in a way that enhances Customer satisfaction along with their experience with the company, and it reinforces the great presence of this international brand, and its agent in Kuwait.
The CEO of Albabtain Group, Mr. Saleh Abdulmohsen Albabtain, explained during the awards ceremony: “Our commitment with Nissan is to provide the best in terms of services to Nissan’s growing customer base in Kuwait. One of our main focus areas is to provide the best after-sales services with the highest quality and the best value to ensure peace of mind for our customers. From the beginning, Al Babtain Group has worked to represent “Nissan” in Kuwait and develop it into an exceptional brand as a tribute to loyalty, dedication and trust, Despite our progress in the market, we continue to drive the business forward, and today we feel prouder than ever to gather with our loyal partners to celebrate our long-term partnerships and the amazing achievements we achieve together. We always strive to reach the top and achieve more.”
The CTO of Albabtain Group, Mrs. Jihan Bu Hamdan, explained, “These awards are not just symbols of achievement; they are a testament to the collective dedication and hard work of everyone at Nissan Al-Babtain. Each award represents a milestone in our journey towards achieving The highest score for customer satisfaction and maintaining excellence in the services we provide. This recognition is not just about receiving awards; it is about the constant pursuit of excellence that defines our organizational culture. It reflects our commitment to innovation, superior quality, and above all, keeping the customer at the forefront of our priorities. This is only the beginning, as we seek to make the experience of every Nissan car owner an exceptional and comfortable one to the greatest extent.
In addition to the prestigious international award won by Abdulmohsen Abdulaziz Albabtain Company, Nissan Albabtain also received the “ Nissan EXCELLENCE Award”, further solidifying its global automotive industry standing and the quality of its services in the region. These awards go beyond mere appreciation, as Nissan Albabtain’s team achieved a total of five different awards in NDSP Program (Nissan Dealership Standards & Process). The awards include a gold award and four silver awards, and this highlights Nissan Albabtain’s tangible achievements and dedication to achieving excellence in every aspect.
These awards shine a spotlight on Nissan Albabtain’s steadfast dedication to achieving excellence, making it a symbol of excellence in car sales and services. The Gold award is not just a symbol of compliance with the highest standards but also embodies the values of the brand and its exclusive dealer in Kuwait. The Silver awards highlights the company’s exceptional performance, demonstrating continuous dedication and collaborative efforts to reach this position.
In essence, these awards are not just honors but reflections of a culture deeply rooted in the continuous pursuit of excellence in every aspect of Nissan Albabtain’s services. They serve as incentives to proceed with setting new standards in the automotive industry, ensuring customers receive the best in terms of service, satisfaction, and overall experience.