It’s undeniable, that feeling of being appreciated when a server knows who you are, or what your order is, and has been preparing your experience even before you arrive. Typical for a restaurant so customer-service focused, this is exactly how it feels to use the brand-new platform from Shake Shack which enables you to pre-order your Shack faves and pay online in just a few taps via order.shakeshack.me.
Not only does this platform offer you the VIP treatment by not having to wait in line at the Shack, it also gives you peace of mind. If you don’t feel comfortable waiting in the clearly marked and socially distanced physical queues at the till point, all you have to do is order ahead and know that the hot tempting Shake Shack offerings are being freshly prepared from the moment you click “pay”.
By directly visiting the website you can save yourself time if you’re at home, so you can try on one more outfit before you go, and relax on the road when making your way to meet up with your buddies at your favorite Shack location.
You can even schedule your evening, choosing what time you want your food ready. Pre-ordering is great for that one notoriously indecisive family member taking forever to make up their mind on what to have, grating on your last hangry nerve. All the decisions can be made, ordered and paid for before you even get to your destination.
No issues here if you don’t want to be handling any cash because order.shakeshack.me is totally contactless and you complete your payment online. All orders are consistently handled to the high sanitization standards you would expect whether your dining experience is at the Shack location itself, or through takeaway or delivery.
The Shake Shack platform which is available in both English and Arabic, can be accessed in two simple ways. Firstly, you can log in directly by visiting order.shakeshack.me. If you’re traveling within the region and still want to get your hands on that sensational secret ingredient Shack sauce, the platform currently covers Kuwait, and the UAE (Dubai, Abu Dhabi, and Ras Al Khaimah). Select your preferred Shack, and then choose if you want your order prepared for dine-in or takeaway.
From there, take your pick of the Shake Shack menu, or limit your search by clicking on the filter icon at the top of the menu list. Ideal for selective eaters or for those who want to avoid any potential allergy issues. Even quicker, if you know exactly what you want, just type the menu item name in the search bar, press enter and easy peasy it’s right there ready for you to click on order and pay.
You can also read up on that item’s allergen information, customize your order, turn your single burger into a double burger, select how many you want, and add as a favorite for your future orders. The site will also helpfully offer items which go with your order at checkout, in case you’ve forgotten to get fries or pair with the ideal concrete for dessert.
Finally, login your personal details, select your preferred collection time, which is offered at ten-minute intervals for scheduling accuracy, and finally pay with your bank card.
The second way to access the platform is if you are already at the Shack. Any available table will have on it a QR code table topper, and from here you can scan the code which takes you to order.shakeshack.me.
Shake Shack have put themselves in their customer’s place, delivering a user-friendly platform as safe and enjoyable to use as their items are to devour.
For contactless ordering and payment visit order.shakeshack.me. For the latest updates, check out @ShakeShackME on Instagram.